Manhattan Textiles

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Order Policy

Ordering Information 

Order Policy:

Thank you for considering Manhattan Textiles as you source for beautiful fabrics for your home.  Ordering from Manhattan Textiles is easy.   With any available fabric or trim online, you can choose from ordering several yards to ordering a small and/or large sample. 


Color Variations:  Please be aware that actual fabric and trims colors may vary based on your computer monitor.  Manhattan Textiles will not guarantee color based on your computer monitor.  We have made every effort to display the products using lighting similar to what would be seen in our store.  The best way to guarantee your fabric and trim colors is to order a small or large sample.

 

Fabric Repeats and Trim Dimensions:  Please be aware that fabric repeats and trim dimensions are an approximation to the nearest 1/4".  The best way to guarantee the fabric repeats or trim dimensions is to order a sample.

 

Fabric Inventories:  Fabric and trim inventories change daily.  We do not guarantee that your fabric, trim or sample selection will be available if you choose to delay ordering fabric and/or trim.  On occasion, we may not have enough fabric to fill your order.  Please call customer service at (414) 774-5858 to check availability or our ability to procure additional stock.   

Cut Yardage Ordering: 

To order several yards of a fabric or trim, please follow these easy steps:

  1. Select your fabric or trim.
  2. Enter the number of yards you want in the “Quantity” box.
  3. “Click” on the “Add to Basket” button and your selection is in your Shopping Cart. 

We sell in 1 yard increments.  We do not sell fractional portions of a yard online.   

Ordering Samples: 

For your convenience, Manhattan Textiles offers a sample service.  To ensure your selection is correct, you have the option to order a small or large sample.

 

Large samples will be a ¼ yard sample.  Large samples are priced based on 25% of the cut yardage price.  Shipping and handling will be based on total order price.

 

Small samples will be a several inch cutting.  Small samples are free.  However, we charge a shipping and handling charge of $6.00.  Please limit the number of samples to 10 small samples.  We will do our best to provide a cutting that best represents the colors and pattern of the fabric or trim.    

Payment: 

Manhattan Textiles accepts the following credit cards online:


 

All orders placed through the Manhattan Textiles website are processed through a Secure Socket Layer (SSL) Server to ensure all of your credit card information is encrypted and processed securely.

 

Ordering Options

Online Orders:

After you have made your fabric and trim selections, it is time to check out.

 

  1. Review your selections in your “Shopping Cart”.  Make any changes to your order, if necessary.
  2. Enter your “Billing Information”
  3. Enter your “Credit Card Information”
  4. “Review” your order
  5. “Submit” your order 

Manhattan Textiles reserves the right to cancel any order. 

Phone Orders - Customer Service Phone Number:

If you have any questions or would like to order over the phone, please call 1-414-774-5858 Monday through Friday, 9:00am to 5:00pm CST, and Saturday 9:00am to 3:00pm CST. 

In-Store Purchases:

If ordering online does not suit your needs, you can always stop at our store to purchase any of the fabrics or trims you see online.

 

Return Policy 

Cut yardage fabrics, trims and samples cannot be returned or exchanged. 

 

Shipping Information 

Order Processing Time:

Manhattan Textiles will do its’ best to ship your order within several business days.  Multiple orders may not ship together in one package.   

General Shipping Information:

We are happy to ship your order anywhere in the United States.  Shipments delivered to Alaska, Hawaii and Puerto Rico will require an additional charge which is explained below.  We use UPS for shipping and therefore do not ship to P.O. Boxes.  

 Cut Yardage Shipping Charges:

Shipping charges are based on the total combined order total.  Cut yardage fabric is shipped on a roll using UPS ground service.  If multiple fabrics are order, we may combine them on one roll.  Small fabric orders and trim orders may be shipped in a box.  Standard shipping charges are listed in the table below.  If faster shipping service is required, you may request 2nd Day or Next Day service for an additional charge which is detailed below. 

Standard Shipping Charges: 

                                                Shipping        

Order Total $                         Charges $                  

$0.00 to $15.00                       $6.00                          

$15.01 to $50.00                     $8.00                          

$50.01 to $75.00                     $11.00                        

$75.01 to $100.00                   $15.00

            $100.01 to $200.00                 $18.00

            $200.01 to $350.00                 $24.00

            $350.01 and up                       $30.00           
          

Rush Order Charges:

These charges are added to the standard shipping charges.  Please allow 1 business day for processing.  

2nd Business Day: call Customer Service for quote at (414) 774-5858.

Next Business Day: call Customer Service for quote at (414) 774-5858.

 

Additional Charge for Shipping to Alaska, Hawaii, and Puerto Rico:

These charges are added to the standard shipping charges above for cut yardage.     

Additional Charge: call Customer Service for quote at (414) 774-5858.

 
Sample Shipping Charges:

Small Samples:  Small samples are free but we charge a $6.00 shipping & handling fee  Please limit the number of small samples to 10 samples.

 

Large Samples: Large samples are charged 25% of the cut yardage price of the fabric or trim.  Shipping and handling will be based on total order price.

 

If you need faster shipping than ground service for your samples, please call our store at (414) 774-5858.


 
Information Security 

All of your personal and credit card information is kept strictly confidential.  We operate on a secured server so the information you give us is secure.  All transactions are processed in a secure manner through SSL encryption and processed through Authorize.Net secure servers.

Merchant Services

Copyright Notice 

 All of the content found on this website is the property of Manhattan Textiles, Inc.  All content is copyrighted by Manhattan Textiles and cannot be used for any business purpose unless given written permission from Manhattan Textiles.

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